• Giving feedback:
• If you wish to give feedback regarding advocacy, contact the chair of the board of the student union.
• If you wish to give feedback regarding services (e.g. events or membership), contact the head of the services team
• In general, direct your feedback to the person in charge of the area you wish to give feedback on.
• If you wish to give feedback about the student union in general, you should contact the chair of the board or the executive director.

• For feedback regarding members of the student union board or campus teams, contact the chair of the board
• For feedback regarding members of the council of representatives, contact the chair of the council
• For feedback regarding the chair of the board, contact the executive director
• For feedback regarding student union employees, contact the executive director
• For feedback regarding the executive director, contact the chair of the board

• One of the most common issues the student union is contacted about
• In general, the student union will be in contact with the teacher responsible for the course. If necessary, the person whose grade is late will be asked for some basic information (e.g. course name).

• If the feedback is regarding the course in general it will usually be conveyed to the teacher responsible for the course or their supervisor.
• If the issue cannot be resolved by contacting teachers or their superiors, it will be taken up with their unit director.
• If the issue still remains unresolved or is resolved in a way that violates the student’s legal protection, the issue may be taken up with the vice-president for education and ultimately the president if necessary.

General course feedback should also be conveyed to student representatives, who can take the issue up in their respective working groups.

• Students are assigned a teacher who is responsible for guidance during their internship.
• Initially, the teacher responsible for guidance will be contacted, and if the issue is not resolved it will be taken up with their supervisor.

• Prior learning is usually accredited by student services or the teacher responsible for the course. They will be contacted in unclear situations.
• If need be, the development manager for the degree program, university unit administration, or vice-president for education will be contacted.

• Plagiarism cases are handled by Laurea’s director of safety and security.
• The teacher who made the accusation and possibly their supervisor will be contacted by the student union.

• If you or someone you know needs assistance handling plagiarism accusations, contact the student union’s advocacy specialist.

• In unclear situations, decisions regarding plagiarism will be made by the vice-president for education, who will consult with the director for safety and security.