Portfolios will be reviewed by the screening group from 15.1.-2.5. and 15.8.-1.11. You can apply for credits from the beginning of the semester at any time and return forms are open all year round.

If you wish to receive credits before the summer, please submit your application by 2 May and if you are asked to complete your portfolio, a new version must be returned within one week of the request for completion. After the summer, portfolios will be assessed again after 15 August.

Before the Christmas holidays, the last chance to return your portfolio is by 1 November and if you are asked to complete your portfolio, a new version must be returned within one week of the request for completion. After Christmas, portfolios will be assessed again after 15 January.

If you are graduating at the end of the semester in question, please let us know your schedule by emailing [email protected]

Earn credits and a competence badge by submitting a portfolio

The aim of the course is for you to be able to
– provide examples of customer-focused customer service in your own student activities
– interact with different people in customer service situations and take their needs into account
– comply with data protection and confidentiality obligations and describe the associated risks when organising member services
– use the membership register and till system securely
– utilise direct and indirect feedback in the development of services

Guidance on planning the content of your portfolio

The aim is to develop your customer service skills, your awareness of security and data protection, and your ability to develop services. Progress in these areas must be demonstrated through a written portfolio in order for credits to be awarded. In your portfolio, describe your answers to all the questions below. Do not copy the questions into your answers.

-What constitutes excellent customer service? Give examples of this from your own student activities.
-How did you interact with different people in customer service situations, and how did you take their needs into account?
-What methods did you use to provide customer service in a constructive manner that promotes a sense of community?
-Did you comply with data protection and confidentiality obligations, and in what ways? Describe the risks associated with these when organising member services.
-What factors did you take into account to ensure the secure use of the membership register and the cash register system?
-Did you recognise any indirect feedback? What sort and in what context?
-How did you utilise feedback in developing services?
-Did you take future trends into account when developing services, and if so, how?

At the end of your portfolio, write a summary describing the insights you gained from the topics above and what you have learnt overall about customer service, security and data protection, as well as service development. You can describe your growth in competence, for example, by first explaining what you knew in each area before taking part in the activities, and then setting out what additional skills and knowledge you have gained through the activities.

Earn credits and a badge of achievement by submitting your portfolio.

The aim of the module is for you to be able to
– draw up a marketing plan and utilise the plan you have created when communicating through various channels
– produce marketing materials in line with the student association’s visual identity and brand colours, and communicate in a way that appeals to the target audience
– communicate effectively and inspiringly, and make versatile use of communication channels in external communications
– promote a constructive and open culture of communication in internal communications
– report on your own activities in accordance with the agreed operating model

Guidance on planning the content of your portfolio

The aim is to develop your competence in external and internal communication as well as marketing. You must demonstrate this development of competence through a written portfolio in order for credits to be awarded. In your portfolio, describe your answers to all the questions below. Do not copy the questions into your answers.

Which communication channels did you use? Describe their use in as much detail as possible.
Did you manage to communicate effectively and engagingly? How would you justify your success (e.g. describe the kind of feedback you received; was your communication effective and impactful)? Or were there perhaps challenges in this regard, and why?
Did you keep up with and make use of communication trends, and in what ways?
Did you use the agreed communication channels? What were these?
Did you promote a constructive and open culture of communication, and how?
Did you report on your own activities in accordance with the agreed working practices? What were these working practices?
How did you ensure that your communication was in line with the association’s brand identity and style?
Did you draw up a marketing plan? How did you utilise it when communicating through different channels?

At the end of your portfolio, write a summary describing what insights you gained from the topics above and what you have learnt overall about external and internal communication as well as marketing. You can describe your development, for example, by first explaining what you knew in each area before taking part in the project, and then setting out what additional skills and knowledge you gained through the project.

Earn credits and a competence badge by submitting your portfolio.

The aim of the course is for you to be able to
– draw up an event and safety plan, a budget and a staffing plan
– organise an event in accordance with the plan, taking the target audience into account
– identify stakeholders related to events, describe their interests in collaboration on the event, and conclude a cooperation agreement
– develop events based on feedback

Guidance on planning the content of your portfolio

The aim is to develop competence in the areas of event planning and organisation, event development and stakeholder engagement. Demonstration of competence must be provided through a written portfolio in order for credits to be awarded. In your portfolio, describe your answers to all the questions below. Do not copy the questions into your answers.

-Did you draw up an event and safety plan? What were they like? Give examples of how you acted in accordance with them.
-How did you plan the event’s budget and the use of human resources?
-Did you encounter rapidly changing situations during the organisation? How did you respond to them?
-What methods did you use to coordinate and implement the event’s communications and marketing?
-For which target groups did you organise the event(s)? What were the target groups’ expectations?
-Who were the stakeholders involved in the events and what were their interests in collaborating on the event?
-What sort of cooperation agreement did you enter into?
-How did you develop, or how would you develop, future events based on previous results and feedback?

At the end of your portfolio, write a summary describing what insights you gained from the topics above and what you have learnt overall about event planning, event development and working with stakeholders. You can describe your growth in competence, for example, by first explaining what you were able to do in each area before taking part in the activities, and then setting out what additional skills and knowledge you have gained through the process.

Apply for credits and a certificate of competence by submitting a portfolio.

The aim of the module is for you to be able to
– work with people from diverse backgrounds and exchange students, treat all students equally in your work, and organise social events
– actively support new students in getting to know each other and forming groups
– foster a sense of community and encourage interaction in an online environment
– introduce Laurea and guide new students in Laurea’s working practices and organisational culture
– use Laurea’s systems and support new students in using them

Guidance on planning the content of your portfolio

The aim is to develop competence in the areas of interaction, building a sense of community and student guidance. Demonstration of this competence must be provided through a written portfolio in order for credits to be awarded. In your portfolio, describe your answers to all the questions below. Do not copy the questions into your answers.

-How do you ensure that all students, including those from diverse backgrounds, are treated equally in your activities?
-What practical methods did you use to help new students settle in and to support the formation of groups? What observations did you make regarding this?
-What sort of community-building events did you organise together with other students?
-How did you guide and support incoming exchange students in line with their needs?
-What methods did you use to foster a sense of community and encourage interaction in the online environment?
-How and where did you introduce Laurea and its systems, and guide new students in Laurea’s working practices and organisational culture?
-What sort of collaboration did you engage in with other tutors, Laureamko staff and Laurea staff?
-In what situations did you have to consider or take into account safety-related issues? What about issues relating to professional ethics (e.g. the role of a tutor, impartiality, leading by example)?

At the end of your portfolio, write a summary describing what insights you gained from the topics above and what you have learnt overall about interaction, community spirit and student guidance. You can describe your development in competence, for example, by first explaining what you were able to do in each area before taking part in the activities, and then setting out what additional skills and competence you gained through the activities.

You can only apply for credits in the area of tutoring based on your participation in Laureamko’s tutoring programme.

Earn credits and a badge of achievement by submitting your portfolio.

The aim of the course is for you to be able to
– set goals for your student activism and manage your time
– carry out strategic planning
– lead a team responsibly and effectively, delegate tasks and navigate challenging interpersonal situations
– inspire, encourage and support your team
– assess the strengths and areas for development in your leadership activities and skills

Guidance on planning the content of your portfolio

The aim is to develop your competence in the areas of self-management, strategic leadership and people management. You must demonstrate this development of competence through a written portfolio in order for credits to be awarded. In your portfolio, describe your answers to all the questions below. Do not copy the questions into your answers.

-What sort of objectives did you set for your activities?
-How did you manage your own time?
-How would you assess the strengths and areas for development in your own activities and competence?
-What is the difference between strategic and operational activities?
-What sort of strategic planning did you carry out? Describe, for example, what sort of objectives you set and how you measured the success of your work.
-How did you anticipate and respond to changing situations in your work?
-How did you act responsibly as a leader? What sort of reflections did you have on responsibility?
-What results did your team achieve under your leadership? Did you encounter any challenging interpersonal situations, and how did you handle them?
-What methods did you use to inspire, encourage and support your team?
-In what areas could you develop your leadership skills?

At the end of your portfolio, write a summary describing the insights you gained from the topics above and what you have learnt overall about leading yourself and others, as well as about strategic leadership. You can describe your development, for example, by first explaining what you were able to do in each area before taking part in the activities, and then setting out what additional skills and expertise you gained through these activities.

Earn credits and a competence badge by submitting your portfolio.

The aim of the course is for you to be able to
– draw up a plan to achieve advocacy objectives and communicate effectively with students about advocacy work
– carry out advocacy work within student activities independently and in a goal-oriented manner
– utilise feedback received from students in your advocacy work
– utilise decision-making processes and key legislation relevant to the activities, as well as the guiding documents of Laurea and the student union
– communicate constructively with various stakeholders

Guidance on planning the content of your portfolio

The aim is to develop your skills in the areas of advocacy, influencing decision-making and reporting. You must demonstrate your development of these skills through a written portfolio in order for credits to be awarded. In your portfolio, describe your answers to all the questions below. Do not copy the questions into your answers.

-What sort of advocacy work did you carry out? Give examples of goal-oriented actions you undertook independently.
-What sort of plan did you draw up to achieve your advocacy goal?
-How did you communicate your advocacy activities? How do you assess the impact of your communication?
-What sort of meeting practices did you have? What sort of meeting documents did you use and produce?
-Did you report on your activities in accordance with common practices, and if so, how?
-Did you make use of your own opportunities to influence decision-making processes, and if so, how?
-Did you make use of key documents relevant to your activities (such as legislation or policy documents from Laurea and the student union), and in what contexts?
-In what ways did you utilise feedback received from students in advocacy work?
-What factors do you think should be taken into account in constructive interaction with different stakeholders? In what ways and in what situations do you yourself interact with stakeholders?

At the end of your portfolio, write a summary describing what insights you gained from the topics above and what you have learnt overall about advocacy and representation, decision-making and the tools of advocacy. You can describe your development, for example, by first explaining what you were able to do in each area before taking part in the activities, and then setting out what additional skills and knowledge you have gained through these activities.

Earn credits and a badge of competence by submitting your portfolio.

The aim of the course is for you to be able to
– work together with others in line with the objectives set for the student union
– utilise the budget, profit and loss account and balance sheet in financial planning and evaluation
– draw up a budget for student activities
– document activities and report on student activities in accordance with common operating practices

Guidance on planning the content of your portfolio

The aim is to develop your competence in the financial and administrative organisation of a student association, as well as in teamwork. This development in competence must be demonstrated through a written portfolio in order for credits to be awarded. In your portfolio, describe your answers to all the questions below. Do not copy the questions into your answers.

-How and what sort of tasks did you allocate and delegate within your project team? Did you take accountability into account and make use of digital tools? Which ones?
-What were your objectives and how did you collaborate?
-Did you organise meetings? What were the objectives of the meetings, and were they achieved?
-How would you assess your own and your team’s work? How would you improve your working practices in the future?
-Did you interpret and utilise financial documents, such as the profit and loss account, balance sheet and budget? How, and in what contexts?
-What sort of financial planning and monitoring did you carry out? Was it useful, and in what ways?
-What sort of budget did you draw up?
-How did you document your activities?

At the end of your portfolio, write a summary describing what insights you gained from the topics above and what you have learnt overall about teamwork and managing the association’s finances. You can describe your development, for example, by first explaining what you knew about each area before taking part in the activities, and then setting out what additional skills and knowledge you gained through the activities.

Familiarise yourself with the learning outcomes and the guidelines for the course content. Based on these, assess whether you have acquired the skills through your activities that will enable you to demonstrate that you have achieved the course’s learning outcomes.

Create a portfolio in which you describe:

-what you have done
-what your role and contribution have been
-what skills you have used and developed in the course of your work
-how you have achieved the learning outcomes of the module.

You can use the same portfolio to provide evidence for more than one module. In this case, ensure that the content for the different modules is clearly separated, for example by using separate title pages.

Familiarise yourself with the learning outcomes and the course content guidelines. Based on these, assess whether you have acquired the skills through your activities that will enable you to demonstrate that you have achieved the course’s learning outcomes.

Divide your portfolio into clear sections and label the content in line with the course’s learning outcomes. Ensure that your portfolio covers all the course’s learning outcomes.

Do not simply list your assignments. For each learning outcome, describe what you can do and how your activities have developed your skills.

For each learning outcome, describe how your skills have developed during the course of your activities.

For example, you could describe:

1.what you were able to do before taking part in student activities
2.what sort of experiences you gained during the activities
3.what new skills and competences you acquired through these experiences
4.what you can now do better than at the start of the activities.

Simply describing the activities you have carried out is not enough. The portfolio must demonstrate the development of your competences, not just what you have done

Describe what you have actually done and what your personal contribution to the work has been.

Give specific examples: in what kinds of situations you have worked, what you have done, what solutions you have come up with, and what skills the task required.

You can also include examples of your work in your portfolio, such as an advert, a project plan, a marketing plan or an image of an event budget.

Use good standard language and complete sentences. Write in a professional manner, just as you would when describing your skills to an employer or in another professional context.

You may use images to bring your portfolio to life. Particularly when discussing communication skills, images can serve as evidence of your skills, but their use is not otherwise compulsory.

Add a summary at the end of each module’s portfolio, in which you summarise what you have learnt from your student-led activities and how your skills have developed as a result.

Describe as specifically as possible what you can now do and how these activities have contributed to your skills.

Please note: Without this summary, the portfolio will not be accepted.

Submit a separate application for each Open Badge you are applying for. You can attach the same portfolio to all your applications if you are applying for credits for more than one module.

Please note! When using the Open Badge Factory system, you must use the same @student.laurea.fi email address in exactly the same format when logging in and in each application. Otherwise, the badges awarded will not be linked to your profile.

The assessment panel evaluates applications on an ongoing basis, except during the New Year period and the summer holidays. A more detailed timetable can be found at the bottom of this page.

The assessment panel may either approve your work, ask you to supplement your portfolio, or recommend a more suitable course of study in relation to the competence demonstrated.

Once credits have been awarded, the assessment of the demonstration of competence is either ‘pass’ or ‘fail’. For a pass, the student will also receive a Laurea badge of competence.

How to get started with Open Badge

When the badge is awarded, the student will receive the following message and link from [email protected] (search for the message in your email):

(Olet saavuttanut opiskelija-aktiivitoimintasi perusteella osaamista, josta sinulle myönnetään osaamismerkki Laureamko XX-opintojakson opiskelijatoiminnassa…)

You have achieved competences based on your student activity for which you are awarded a competency badge in the Laureamko XX student activity.

Create your free Open Passport account and claim your badge. Earned badges will accumulate in your Passport and stay in it to share your badges via LinkedIn, for example.

https://openbadgepassport.com/1etusivu/

Tutorial Open Badge Passport – How to create a badge (video duration 2:42 min)

How to get started on LinkedIn

The badge then needs to be published on Linkedin.

Go to your LinkedIn profile page and select Add to profile and from there to Recommended and Licenses & Certifications and click on the plus sign
Add the link name to your badge page and add the address copied from the Open Badge Factory in the Credential URL field and other necessary information.
Finally, click Save.